Shipping

Orders are dispatched within 48 hours of receiving payment.

Estimated delivery times are between 5–7 working days after dispatch. Every order is packaged, labeled and sent off myself.

A certified Courier or the Royal Mail is used to deliver your product[s] safely and securely. All UK delivery costs are calculated on the weight and size of the item[s] purchased.

During public holidays (e.g. Christmas, Easter weekend and Bank Holidays) please be aware that deliveries may take a little longer than under normal circumstances.

A signature is required on delivery.

All orders are insured up to £50 in the UK, if you would like further cover then please get in touch via concettavitelli@gmail.com to discuss insurance costs.

Returns

Returns are only accepted if I accidentally ship out the wrong items, or if your order arrives damaged. If this does occur, please take a photo and email us at concettavitelli@gmail.com within 48 hours of receipt. After this time frame we are unable to assist with a refund/damages.